Need Help?
General
- Why doesn't my account password work?
- Why didn't I receive free shipping when my order is over $100?
- If I purchase from you, can I claim the tax back through the Tax Refund Scheme?
- How soon can I collect my online order?
- Can someone else collect my order?
- What does my order status mean?
- How do I cancel my online order?
- When will I receive my Tax Invoice?
- Where can I get an estimated time frame on a Pre-Order or Special Order product?
- How do I rent an item?
- Can I order gift cards online?
- Why isn't my gift card working?
- How do I delete my Online Shopping account?
- Can I split the payment for my order?
- What payment methods do you accept?