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Why doesn't my account password work?
Why didn't I receive free shipping when my order is over $100?
If I purchase from you, can I claim the tax back through the Tax Refund Scheme?
How soon can I collect my online order?
Can someone else collect my order?
Shipping & Returns
How long will it take to receive my order?
Do you ship internationally?
My order was delivered but some items were missing. Where is the rest of my order?
Can I return an item for a refund?
How will I know when my order has been shipped?
Why can't I log into my ClubTed account?
Why didn't my ClubTed benefits apply to my order?
When will I receive my ClubTed $10 Welcome voucher?
How do I add my birth date to receive my ClubTed birthday voucher?
How do I link my ClubTed account to my Online Shopping account?
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