BACK TO TEDS.COM.AU
Are your stores still open?
Is your online store still operating?
Why has my package gone to NSW when I'm in a different state?
Why didn't I receive free shipping when my order is over $100?
If I purchase from you, can I claim the tax back through the Tax Refund Scheme?
How soon can I collect my online order?
Can someone else collect my order?
Shipping & Returns
Do you ship internationally?
My order was delivered but some items were missing. Where is the rest of my order?
Can I return an item for a refund?
How will I know when my order has been shipped?
Why can't I log into my ClubTed account?
Why didn't my ClubTed benefits apply to my order?
When will I receive my ClubTed $10 Welcome voucher?
How do I add my birth date to receive my ClubTed birthday voucher?
Where can I get more info about the condition of a second hand item?
Will you buy my camera or lens?
When will you get more of this second hand item?
When will I hear back on my quote request?
Print & Create
What do I need to bring to print in store?
How do I get ClubTed pricing for prints when ordering online?
How long will it take to receive my Print & Create order?
Can I make changes to my Prints or Posters after I place an order?
Do you develop film/disposable cameras?
How do I place an order for a Corporate, Government & Professional department?
Do you take passport photos?
What do I do if my passport photo was rejected?
Where are you located?
When are you open?
Are emails from email@example.com legitimate?
How can I become a better photographer?
Products & Stock
Does my local store have this item in stock?
Who can assist in finding the right product for me?
Which SD card should I purchase?
Should I buy a Total Care Package?
What replacement battery and charger do I need for my Nikon camera?
What replacement battery do I need for my Canon camera?
Will this Sony lens work on my camera?
Will this Sigma lens work with my camera?
Still need help? Contact Us!