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  • Ordering Online


    • General

      • Why doesn't my account password work?
      • Why didn't I receive free shipping when my order is over $100?
      • If I purchase from you, can I claim the tax back through the Tax Refund Scheme?
      • How soon can I collect my online order?
      • More...
    • Shipping & Returns

      • How long will it take to receive my order?
      • Do you ship internationally?
      • My order was delivered but some items were missing. Where is the rest of my order?
      • Can I return an item for a refund?
      • More...
    • ClubTed

      • Why can't I log into my ClubTed account?
      • Why didn't my ClubTed benefits apply to my order?
      • When will I receive my ClubTed $10 Welcome voucher?
      • How do I add my birth date to receive my ClubTed birthday voucher?
      • More...
  • Services


    • Second Hand

      • Where can I get more info about the condition of a second hand item?
      • Will you buy my camera or lens?
      • When will you get more of this second hand item?
      • When will I hear back on my quote request?
      • More...
    • Print & Create

      • What do I need to bring to print in store?
      • How do I get ClubTed pricing for prints when ordering online?
      • How long will it take to receive my Print & Create order?
      • Can I make changes to my Prints or Posters after I place an order?
      • More...
    • Other

      • Do you develop film/disposable cameras?
      • How do I place an order for a Corporate, Government & Professional department?
      • Do you take passport photos?
      • What do I do if my passport photo was rejected?
      • More...
  • Other


    • General

      • Where are you located?
      • When are you open?
      • Are emails from support@tedscameras.zendesk.com legitimate?
      • How can I become a better photographer?
      • More...
    • Products & Stock

      • Does my local store have this item in stock?
      • Who can assist in finding the right product for me?
      • Which SD card should I purchase?
      • Should I buy a Total Care Package?
      • More...
    • Compatibility

      • What replacement battery and charger do I need for my Nikon camera?
      • What replacement battery do I need for my Canon camera?
      • Will this Sony lens work on my camera?
      • Will this Sigma lens work with my camera?
      • More...
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